The Hytrol Experience

Employee Spotlight: Jessica Odom as Employee Training Specialist

Posted by Rachel Simpson on Dec 2, 2016 9:06:00 AM

Jessica_Odom.jpgEditor's Note: The Employee Spotlights are monthly blog posts highlighting one of Hytrol's employees presented in a Q&A style format. We want to showcase how Hytrol's company culture is fueled by our great employees. If you would like to nominate a Hytrol employee, please email info@hytrol.com with the subject line "Employee Spotlight." 

About Jessica Odom

I live in Jonesboro, Ark. with my husband, Shane and our son, Cooper. When I'm not in the office, I enjoy photography and working on craft projects. One of my hidden talents is that I can make conversation with just about anyone. I love meeting new people and hearing about their ideas and aspirations!

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Topics: Who We Are, Employee Spotlight

Why Sales Enablement is a Must-Have in Your Company

Posted by Jonathan Noell on Nov 22, 2016 5:19:00 PM

Sales has changed significantly in the past 20 years, and the material handling industry is not immune to these updates. Buyers seeking more information online before ever contacting a sales team has created the need for updates in the sales process. Rather than scrambling to make that happen, companies are beginning to find the function of sales enablement is a critical new component of their process.

Simply put, sales enablement does just that: it enhances the ability of a sales team by giving them more information, resources and tools that improve productivity. This can include everything from creating materials for them to providing sales training, making each employee more competent when it comes to the product.

Sales enablement solutions can be formalized or informal, but they all have these aspects in common:

They Focus on the Customer

What do your customers already know? What do they want to know? How do they want to find it? When your sales team knows this, they get to use that information to become more capable evangelists of the product. This is the kind of thought process that lean companies already use, and extending it into the sales process makes sense. When you are always thinking about the next stakeholder and the customer, your organization has already taken steps to become leaner.

It Enhances Collaboration

Because two minds are better than one, and 20 minds are better than two. Sales enablement connects the sales team to every function in your company, from IT to engineering to marketing. Creating more digital content, better sites, functioning applications and other materials that can help the sales team means collaboration across the board.

It Creates Continuous Improvement

Sales enablement isn't a one and done process. It means continually reevaluating sales practices and finding new opportunities to reach out to prospects. This means more efficiency and more effectiveness. For instance, what materials and training create the best return on investment? Equally importantly, what materials, training or processes aren't working? Sales enablement allows for insight into these materials, and when you stop using your resources to produce them, you get to utilize those resources elsewhere.

It Creates Visibility

How do you know what kinds of materials and training to produce? You track the data. Tracking key performance indicators to monitor the success of different strategies creates more visibility into the process itself. That means--you guessed it--more efficiency, effectiveness and a better return on investment.

 

Check out Hytrol's resources for sales enablement:

Enroll in a Hytrol Seminar     Watch Our Relationship Focus Videos

 

What are some of your company's sales enablement procedures? Let us know in the comments!

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Topics: Educational, Training, Sales

Relationship Focus: SalSon Logistics

Posted by Whitney Blackburn on Nov 17, 2016 11:44:00 AM

 
Founded in 1960, SalSon Logistics is a leading third-party logistics company, providing supply chain management solutions for a wide range of companies. Since its inception, SalSon has grown into a multimillion dollar company with locations throughout the eastern United States.
 
With over 1,000 employees and one million square feet of warehousing space, the 3PL provides an array of services and capabilities, from import and export services to transportation and trucking to warehousing and distribution services. “We kinda offer a hybrid of services," said Anthony Berritto, president/CEO of SalSon Logistics. "So by bringing up containers, bringing it back to our facility, doing any DC bypasses, or ultimate delivery to stores in the metropolitan area. So pool distribution is really one of our mainstays of business.”
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Topics: ProSort 400 Elite, Relationship Focus

Ask Hytrol: How to Adjust the Pneumatic Tensioner on the ProSort SC

Posted by Jonathan Noell on Nov 15, 2016 2:05:00 PM

Today we’re going to talk about how to adjust the pneumatic tensioner on the ProSort SC.

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Topics: Ask Hytrol, Conveyor Maintenance, Conveyor Systems

Employee Spotlight: Jon Noell as Customer Training Specialist

Posted by Rachel Simpson on Nov 2, 2016 9:24:00 AM

Editor's Note: The Employee Spotlights are monthly blog posts highlighting one of Hytrol's employees presented in a Q&A style format. We want to showcase how Hytrol's company culture is fueled by our great employees. If you would like to nominate a Hytrol employee, please email info@hytrol.com with the subject line "Employee Spotlight." 

About Jon Noell

NoellJon-1.jpgI am originally from Jonesboro, Ark. but currently live in Walnut Ridge, Ark. with my wife, April, and our combined five children, Ethan, Blaine, Halie, Livvie, and Eli. Prior to joining the Hytrol family, I spent eight years on active duty in the Army serving as a tank mechanic and later a military police officer. I am an avid woodworker and spend most of my spare time in my garage workshop.

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Topics: Who We Are, Employee Spotlight

Skills and Characteristics of a Customer-Focused Team

Posted by Tony Sartin on Oct 18, 2016 5:30:00 PM


101016.CustomerCare.BlogGraphic-01.pngHow do you create customer loyalty? In the past, companies have tried to do it by cutting prices and creative gimmicks, but what almost every industry has learned is that you do it by building a relationship with a customer built on a great experience with your company.  

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Topics: Educational, Customer Experience, Careers

Ask Hytrol: How to Replace Slats and Shoes on the ProSort 400

Posted by Jonathan Noell on Oct 12, 2016 10:00:00 AM

 

From time to time, you may need to replace slats or shoes on the ProSort 400.

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Topics: Ask Hytrol, Conveyor Maintenance, Conveyor Systems, Conveyor Belt

How Lean Manufacturing Affects the Customer Experience

Posted by Tony Sartin on Oct 11, 2016 5:30:00 PM


101016.EfficiencyQuality.BlogGraphic-01.pngIf you've ever visited with a Hytrol representative, visited our manufacturing facility, or even just read our blog posts, you know that Lean Manufacturing is at the heart of everything that we do. We began our lean practices over 10 years ago, and we've never looked back, and there is a single reason why: our customer.

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Topics: Lean Manufacturing, Customer Experience

How to Tension the Chain on the Connex™AL Series

Posted by Whitney Blackburn on Sep 21, 2016 2:00:00 PM

 

The plastic chain on the Connex™ AL series stretches naturally over time, and may need to be tensioned.

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Topics: Ask Hytrol, Conveyor Maintenance, Conveyor Systems, Conveyor Belt

The Two Most Important Factors in Quality Assurance

Posted by Chris Shepard on Sep 14, 2016 4:30:00 PM

QualityGraphic.png

It’s imperative in Lean Manufacturing that quality is assured. In a Lean environment you eliminate waste, and there’s no greater waste or cost to eliminate than a quality issue. Between lost hours and lost material, quality issues are costly to your company and, ultimately, to your customer.

One thing I’ve found in my many years involved in quality assurance, is that a company’s quality successes and failures come down to two variables: your people and your processes. This is especially true in manufacturing. But no matter your industry, your quality standards are directly correlated with how well you’re approaching these two subjects.

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Topics: Who We Are, Lean Manufacturing, Customer Experience, Quality Assurance