"They made us feel like we were community members, and that is extremely important. We were an integral part of their lives and they wanted to serve us. Then the other things are cost and various other variables that come in, but the number one thing is can we trust you, and do we feel comfortable with you as people, first and foremost." - Jim Arthur, VP of Operations
- Relationship Focus: Dotcom Distribution
- Relationship Focus: LD Products
- Case Study: Dick's Sporting Goods
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